Submit Self-Service Return

Submit a self-service return request

Click the profile icon in the store's navigation, or go to the refund policy, or a returns page, and then request a return.

  1. Log in to your account:
  • In the Email field, enter your email address, and then click Continue.
  • In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
  • Go back to the online store, and then enter a six-digit verification code.
  • Click the order that you want to submit the return for.
  • If your order has more than one item, then select the items that you want to return.
  • Select a return reason and add a note for the store.
  • Click Request return.

    If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.

    Please contact us at if you have any questions on submitting a self-service return. 



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