Submit Self-Service Return
Submit a self-service return request
Click the profile icon in the store's navigation, or go to the refund policy, or a returns page, and then request a return.
- Log in to your account:
- In the Email field, enter your email address, and then click Continue.
- In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.
Please contact us at firstname.lastname@example.org if you have any questions on submitting a self-service return.